1. What is TREND BUY?
TREND BUY is your one-stop online shopping platform offering a wide range of stylish fashion and accessories. Our goal is to provide our customers with high-quality products that cater to various occasions and personal styles.
2. How can I contact customer service?
You can reach our Customer Care team at +91 9894298825 or email us at admin@trendbuy.co.in. We’re here to assist you with any questions or concerns you may have!
3. How do I place an order?
Placing an order is simple! Browse our collections, select the items you wish to purchase, choose your size, and click “Add to Cart.” Once you’re ready to check out, follow the prompts to complete your order.
4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD).
5. What are your shipping options?
We offer multiple shipping options, including standard and express delivery. Shipping costs and delivery times may vary based on your location.
6. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can also track your order directly on our website.
7. What is your return policy?
If you’re not completely satisfied with your purchase, you can return it within 7 days of receiving your order. Items must be unused and in their original packaging. Please visit our Returns page for more details.
8. Can I exchange an item?
Yes, we allow exchanges for different sizes or colors. To initiate an exchange, please contact our Customer Care team for assistance.
9. How do I find the right size?
We provide a sizing guide on each product page to help you choose the right size. If you’re unsure, feel free to reach out to us for personalized assistance.
10. Are the colors and patterns of products accurate on the website?
We strive to provide accurate images and descriptions of our products. However, due to varying screen resolutions and lighting conditions, colors may appear slightly different in person.
11. Where can I find more information about a product?
Each product page contains detailed descriptions, sizing information, and care instructions. If you have further questions, please contact our Customer Care team.
12. Do you have a loyalty program or discounts?
Yes, we offer promotions and discounts regularly. Sign up for our newsletter to stay updated on the latest offers and exclusive deals!